Round 1

THINKING FRAMEWORKS & USER PROFILES

CREATE USER PROFILES

Think about the different types of people in your country. Here are some ideas to create different user profiles

Regions of the country
Social Classes
Tech Savvy level
Interests – Sports / music etc
Job based – people working outside of IT
Connectivity – 3G/4G
Time – Hasn’t used the application in a long time or had deleted it
Many many more!

THINK ABOUT EACH USERS PERSPECTIVE

For each of your user profiles think about the below questions
Why would this profile want to use this app?
What other apps would they be familiar with?
What is their day to day journey?
Many many more!

HOW WOULD THEY USE THE APP?

Use the app as if you were that user to inspire new ways of testing the app

TESTING AREAS

Facebook Core Growth

Apps

Facebook Android
Facebook Lite (Android)
Web version of Facebook

Testing Scope

TESTING SCOPE	IDEAS
App Discovery	Are you able to find the app in search engines or in the app store while looking in Arabic? What are the different ways that you find apps? Are there any ways that people locally discover and find out and install apps outside of iTunes, Apple App Store and Google Play Store?
Registration	Does registration work as expected when using Arabic? Error handling – do the localised error messages make sense?
New User Experience	Are the initial suggestions of friends, groups and pages appropriate / accurate? If they seem completely off – this is a bug. When you use common local arabic words are they recognised in the search?
Contact Importer	Does it work correctly to import friends who you have stored in both Arabic and English? Are duplicate contacts recognised?
Login	What happens when you use different email providers Using different accents in input fields Error handling – do the localised error messages make sense?
Account Recovery	Forgot Password flows

Instagram

Apps

Instagram Android

Testing Scope

AREA	IDEAS
Hashtag	Can you hashtag Arabic words? Does tapping on Arabic hastags filter results? Can you find popular hashtag results of Arabic words?
Stories	Create different stories (new photos, old photos, boomerang, video) View friend stories
Post a photo	Are you able to post an existing photo to your Instagram? Can you post a new photo to your Instagram? Can photos be deleted? Are you able to cross post to Facebook?
Videos	Create a video Search and watch friend videos Are there any performance issues?
Explore	Explore the feed Scroll through the feed for an extended period of time View different content in the feed
Privacy	Try different profile privacy settings Try different post privacy settings Change privacy settings after they’ve been set Post a Story to everyone except one person, can the one person you have excluded in it? Post a Story, and share it only with 2 people, can anyone else see it?
General functionality	Observe speeds Observe connectivity issues Observe crashes

Search on all Platforms

Apps

Facebook Android
Facebook Lite (Android)
Web version of Facebook
Instagram Android App

Testing Scope

AREA	IDEAS
People Search	Can you find people in the general search field? Can you find people in the People tab? Can you find your friends by their English or Arabic names?
Page Search	Can you find pages in the general search field? Can you find pages in the Pages tab? Are the pages shown relevant / related to your intended search? (if not, it’s a bug) Search for pages you would be interested in – Can you find them via their Arabic name? Can you find them via their English name? Can you find pages that have mixed language in the name?
Group Search	Can you find groups in the general search field? Can you find groups in the Groups tab? Find group you have joined (connected) Search for groups you would be interested in – Can you find them via their Arabic name? Can you find them via their English name? Can you find pages that have mixed language in the name?
Searching for Content	Find group you have joined (connected) Find popular group in Egypt (not joined) Group name in arabic Group name in English Mixed Languages Group name Try these on top tab and then again on the Groups tab
Simple grammar	Search for “photos of {anything. eg. dogs}” – Arabic and English Expect photo module to trigger Search for “Videos of {anything. eg. dogs}” – Arabic and English Expect video module to trigger Keyword against the thing should have that come up / pages/ photo etc
Typing Suggestions / auto complete	Do suggestions make sense as you type for categories above? Are there many offensive suggestions?
Other	How are the results ordered? What does “no results” look like?

Events

Apps

Web version of Facebook
Facebook Android

Testing Scope

AREA	IDEAS
Dashboard / Event Homepage	Are you able to perform some of the basic actions on the dashboard, such as: Navigate to the dashboard Use the different tabs Do the badge numbers make sense? Are you able to connect to events? Are you able to search for, find and join events? Do permalinks work as?
Single Event Page	Ensure the following actions work: Get to the permalink Find information on the event Share the event page
Search	Are you able to find events via search?
Notifications	When you receive an event notification – is it clear why the notification was received and what does it mean? Are you able to find information about the event through the notifications received?
Create Events	Ensure the following actions and functionalities work properly: Create an event Invite friends to the event Post to your page/timeline/etc. Ensure notifications are received
Pages	finding events within pages. connecting to them finding other events by this page